Services / Capability Building
Pillar 04

Capability Building &
Digital Skills Enablement

Empower Your People to Lead in a Digital-First World

92%
User Adoption Rate
500+
Users Trained
100+
Training Modules

What This Service Is About

Technology only works when people know how to use it confidently.

This service focuses on building digital skills across your company — ensuring your team is equipped to operate new systems, adopt new processes, and make decisions using data.

85%
Skills Improvement
40+
Companies Trained

Why Companies Need This

Many digital projects fail not because the system is wrong — but because employees weren't trained to use it effectively

Low System Adoption

Users resist new systems due to lack of confidence

Knowledge Gaps

Teams lack skills for modern digital tools

Vendor Dependency

Over-reliance on external consultants for support

Poor Change Management

Resistance to transformation initiatives

Inconsistent Usage

Different people using systems in different ways

Skill Mismatch

Team capabilities don't match business needs

What SBI Delivers

01

ERP Training & User Enablement

Hands-on, role-based training

  • Epicor user training (all modules)
  • SOP-based operational training
  • Admin & super user competency building
  • Post-go-live support
  • Change readiness & adoption support
Best for: companies implementing or optimizing their ERP
02

Power BI & Analytics Training

Certified training programs

  • Power BI fundamentals
  • Data modeling techniques
  • Visual storytelling with data
  • Dashboard creation masterclass
  • Data cleansing & ETL basics
  • Performance optimization
Best for: teams building data-driven decision culture
03

Customized Learning Platform

Tailored digital learning paths for your organization

  • Custom courses designed for your company
  • Online learning modules
  • Role-based learning journeys
  • Tracking & reporting dashboards
  • Blended training options (online + classroom)
  • Certification programs
Best for: large organizations with ongoing training needs
04

Digital Skills Development

Skills required for modern work

  • Digital adoption strategies
  • Reporting best practices
  • Workflow automation basics
  • System-to-system collaboration
  • Data literacy fundamentals
  • Process documentation skills
Best for: teams transitioning to digital-first operations

Results You Can Expect

Higher Adoption

Significantly improved system adoption rates

Confident Staff

More capable and empowered employees

Less Dependency

Reduced reliance on external support

Better Decisions

Improved decision-making across teams

Sustainable Change

Transformation that lasts

Future-Ready

Teams prepared for continuous evolution

Curate Your Training Program

Let's build a learning journey tailored to your team

Start Your Transformation

We'll respond within 24 hours

Start Your Transformation

We'll respond within 24 hours